Privacy Policy
Effective Date: 30.10.2024
Introduction
Welcome to Bhouma Envirotech Private Limited’s website. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy complies with Indian laws, including the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, regarding the collection, use, storage, and protection of personal data.
Definitions
For this Privacy Policy:
- Account: A unique account created for you to access our Service or parts of our Service.
- Company: Referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement, refers to Bhouma Envirotech Private Limited, TC 4/1315, Kowdiar PO, Trivandrum, Kerala
- Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website, among other uses.
- Country: Refers to Kerala, India.
- Device: Any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website.
- Service Provider: Any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
- Third-party Social Media Service: Any website or social network website through which a User can log in or create an account to use the Service.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website: Refers to Bhouma.com, accessible from www.bhouma.com.
- You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We may collect the following types of information when you interact with our website:
Personal Identification Information: Name, email address, phone number, and other contact details when you voluntarily submit this information through our contact forms or other website features.
- Sensitive Personal Data or Information (SPDI): In compliance with Indian law, any sensitive personal data (such as financial details, health conditions, or biometric information) will only be collected with your explicit consent and will be used strictly for its intended purpose.
- Technical Information: IP address, browser type, device type, operating system, and website usage patterns to help us improve the user experience.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance website performance and provide customized content based on your preferences. You can disable cookies via your browser settings.
How We Use Your Information
We use the information collected to:
- Respond to inquiries and provide requested services or information.
- Personalize your website experience by showing content relevant to your interests.
- Improve our website, services, and overall user experience.
- Keep you informed about updates, services, and relevant changes.
- We only collect and use your data with your consent and will notify you of any changes in the purpose of use.
Sharing Your Information
Bhouma Envirotech does not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers solely for improving our services or website functionality. All third parties must adhere to strict data privacy practices, as required by Indian law.
Data Security
We implement security measures in accordance with the IT Act and IT Rules to protect your information from unauthorized access, alteration, or disclosure. These include physical, electronic, and managerial procedures. While we strive to use commercially acceptable means to protect your data, please be aware that no method of electronic storage is entirely secure.
Retention of Data
Your personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your information.
Links to Third-Party Websites
Our website may contain links to other websites. Bhouma Envirotech is not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.
Your Rights and Choices
Under Indian law, you have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights or have any concerns, please contact us at the details below.
Changes to Our Privacy Policy
We may update this policy from time to time in compliance with Indian law. Any significant changes will be posted on this page, and where appropriate, notified to you by email.
Contact Us
For questions or concerns regarding our privacy practices, please reach out to us:
Bhouma Envirotech Private Limited
TC 4/1315, Vysakh
Kowdiar PO, Trivandrum – 695003
Kerala
Email – info@bhouma.com
Contact –
Bhouma Envirotech Pvt. Ltd is a Delhi-based company having a wide range of proven & path-breaking technologies to address the challenges of sustainable WaSH (water and sanitation, and hygiene).
Contact Us
Registered Office – LGF, G-52,
Lajpat Nagar III,
New Delhi– 110024
Corporate office – TC 4/1315,
Kowdiar PO, Thiruvananthapuram,
Kerala – 695003
Phone: +91 8078899139
Email: info@bhouma.com
© Copyright Bhouma. All Rights Reserved
Designed by Bhouma
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cmanufactoryot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.